Shopping on-line can be a bit scary, and sometimes you wonder if you are going to get the service you want.
We want to put your mind at ease, and so we have decided to allow people to write or email us with thier experience with shopping on-line with Image Design & Furniture Co.
If you would like to write in and tell about your experience with us, we would be delighted to share your experience with our customers, please write to firstname.lastname@example.org or mail to P.O Box 217, Branson, MO. 65615.
January 15,2012. "I ordered late and didn't think I would get my item I bought before Christmas, and I was very suprised to see it on my doorstep the day before Christmas. It was a gift so I was pleased to no end! Thank you Image Design!" C. R. Drakes
March 7, 2011. "WOW! It is larger and nicer than the picture. I was more than pleasantly suprised. I was also impressed with your customer service department. Thanks a bunch!" M. Jones, AZ.
Jan. 6, 2011 - Well, the piece is here and it is PERFECT! I love it and it was worth waiting for because it is gracing my foyer with its presence! Thank you for all your help along the way. Laura C. in New York
April 15, 2010 - Thank you Image Design & Decor for helping to figure our what color and style of lamps I needed for my dining room. They look perfect! S.Powers in Utah
Jan. 17, 2010 - I ordered a product that was out of stock, and the sales person went out of her way to help me find the product from another vender that I never would have been able to find, she gave the phone number to call and order it from a different company. I find that to be a rare quality in todays world. Thank you so much Image Design & Furniture!! L.K. in Florida
Aug.8, 2009 - I sent a note about needing this item by a specific date, and the vendor was really great about getting it shipped immediately. Thanks, M.H. in WI
May 21, 2009 - Thank you so much for the great service and product.
We ordered the rug over the phone, and received it 1 week later. Amazing! Thank you again. B.R. in Florida
May 30, 2009 - Excellent shopping experience! Fast delivery, excellent product, and a great price. Can't thank you enough for the smooth purchase. ~ J.C. in MO.
April 22, 2009 - "It has arrived! It is Perfect!
Thanks for all your help.
Jan. 30, 2009 - OH THANK YOU SO VERY MUCH!!!!!!!!!! I LOVE YOUR STORE AND I WILL BE BACK !!!! I AM SO EXCITED, I LOVE THAT TAPESTRY. THANK YOU SO MUCH FOR THE E-MAIL IT HAS BEEN A PLEASURE TO ORDER AND BE TAKEN CARE OF FROM YOUR EMPLOYEES. HAVE A WONDERFUL WEEKEND! ~JAN GALLOWAY
Jan. 27, 2009 - You are wonderful!
Thank you so very much.
Dec. 18, 2008 - I have just heard from my sister that she has received the package safely - I have told her not to open it until Christmas day !!!
Thank you again for all your help, and I wish you a very happy Christmas and a great new year!
Dec. 17, 2008 - Thank you so much, Frances! I hope you have a very happy holiday season and a prosperous New Year!
Dec. 11, 2008 - I'm just grateful for the opportunity to purchase such a beautiful piece at a bargain price. Thanks for the service you provide.
~ Blessings, Vicki
Dc. 9, 2008 - I was delighted with the customer service I received. I have never, ever been treated with as much interest and concern when dealing with a merchant. The items arrived in good time, and they were perfect in every way. The prices are fair and the business is run quite efficiently. I will shop with them again when I need their products.
Dec. 9, 2008 - I received my shipment today!! I was very happy as the items are a Christmas gift/ 50th Birthday combination Gift.
I was so delighted when the UPS driver delivered it today. The items I ordered
are georgeous and I wanted to Thank you for your prompt service! Happy Holidays!!!
~ Diane Heaney
Oct. 15, 2008 - Thanks for all your patience and help getting this order placed.
Have a great day
Aug. 20, 2008 - I received the furniture and way earlier than I expected.
Thanks, it looks great. I will definitely do business
with you in the future. You have been great.
April 4, 2008 - Carpet is in and it looks amazing. Thank you for your service. We have another room to do soon!!
Aug. 3, 2007 -
Thank you so very much for the gorgeous bar stools! I have to admit that though I have bought countless items using the Internet before, I had never purchased furniture this way. I am amazed at how perfectly you were able to recommend pieces to match my home décor and colors. The stools look like they were custom made just for my kitchen!
They arrived much sooner than we had expected and the packaging was excellent. I don’t think everyone selling furniture has the eye that you seem to have for colors and what pieces work in each room. I look forward to buying more pieces from you. Thank you for being so pleasant and professional to deal with. Thank you for the very smooth transaction, super fast shipping and a product that stands out as being superior quality and so perfectly matched for my needs and home!
I can’t wait to buy my next item! All of your recommendations are beautiful!
Many thanks. I highly recommend Frances and Image Design Furniture!
~Vicki L. Henderson - Mesa, Arizona
June 6, 2007 - The sofa I ordered came earlier than expected. When it arrived to our home I was impressed at how well it was wrapped to prevent any damage during shipping. Once we unveiled the wrapping I wa stunned at how beautiful the sofa was. I took the recommendation of upgrading to a softer leather and am gald I did. The sofa is so comfortable and looks great! Thanks for all your help. The next time I need any furniture I will order from Image Design & Furniture Co. again. ~ Bob L.